Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at micheladasmrchoco@gmail.com. Please note that returns will need to be sent to the following address: 3345 S Terrance Ct, Visalia CA 93277
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at micheladasmrchoco@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at micheladasmrchoco@gmail.com.

 PRIVACY POLICY (Política de Privacidad)

PRIVACY POLICY

Last Updated: January 9, 2026

This Privacy Policy describes how Micheladas Mr Choco ("we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from our website at micheladas-mr-choco.myshopify.com.

Information We Collect

When you visit our store, we automatically collect certain information about your device, including:

  • Web browser type
  • IP address
  • Time zone
  • Cookies installed on your device

When you make a purchase, we collect:

  • Name
  • Billing address
  • Shipping address
  • Payment information
  • Email address
  • Phone number

How We Use Your Information

We use the information we collect to:

  • Fulfill orders and process payments
  • Communicate with you about your order
  • Screen orders for potential fraud or risk
  • Provide you with information about our products and promotions (with your permission)
  • Improve our website and customer service

Sharing Your Information

We share your personal information with third parties to help us use your information as described above. For example:

  • Shopify: We use Shopify to power our online store and process payments
  • Shipping carriers: We share shipping information to deliver your orders
  • Payment processors: We use Shopify Payments to process your payment information securely

We may also share your information to comply with applicable laws and regulations, respond to legal requests, or protect our rights.

Your Rights

If you are a resident of the United States or other regions, you have the right to:

  • Access the personal information we hold about you
  • Request correction of your personal information
  • Request deletion of your personal information
  • Object to our processing of your personal information

To exercise these rights, please contact us at micheladasmrchoco@gmail.com.

Data Retention

We will retain your order information for our records unless you ask us to delete it.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

  • Email: micheladasmrchoco@gmail.com
  • Phone: (559) 690-1139
  • Address: 3345 S Terrance Ct, Visalia CA 93277